What is Airtable?

Duy Vu
October 11, 2025
28 mins read
What is Airtable?

Introduction

Choosing the right tool to organize your team’s data can feel overwhelming. Spreadsheets are familiar but quickly become messy, while full‑scale databases are powerful but often too complex for non‑technical users. That’s where Airtable comes in. In this blog, we’ll take a deep dive into what is Airtable, explore its core features, highlight the strengths and weaknesses of the platform, and examine how it stacks up against competitors.

We’ll also look closely at the Airtable free plan limitation, discuss how the Airtable Interface works, and break down pricing so you know exactly what to expect before committing. Whether you’re a startup founder, a project manager, or part of a creative team, this guide will help you decide if Airtable is the right fit for your workflows in 2025.

What is airtable?

Airtable is one of the most recognizable names in the no‑code ecosystem. It’s often described as a “spreadsheet‑database hybrid,” giving non‑technical teams a way to organize and link data without touching SQL. For small businesses, agencies, and startups, Airtable is usually the first step beyond Google Sheets.

From a developer’s perspective, Airtable is essentially a polished UI layer on top of a proprietary database. It’s approachable, but it comes with hard ceilings: strict record limits, performance slowdowns, and vendor lock‑in. Compared to tools like Glide, SmartSuite, or ClickUp, Airtable is easier to pick up, but it’s not built for engineering‑grade scalability.

Airtable Sales Pipeline

Key features and limitations

Airtable Tables – core data storage features

Tables are Airtable’s backbone. They look like spreadsheets, but support richer field types: attachments, formulas, ratings, barcodes, and more. For non‑technical users, this feels powerful. For developers, it’s a walled garden.

Sales CRM

The limits are the real story: 500,000 records per base on Enterprise, with performance degradation starting closer to 100,000. There’s no self‑hosting, no control over storage, and once you’re embedded in Airtable’s ecosystem, migrating away is painful.

Formula calculation in Airtable

Upgraded database options: visualization, calculations and more

Airtable’s views (Kanban, Gantt, gallery) make data more digestible. Linked records let you model relationships across tables, and formulas give you lightweight calculations. Syncing data across bases is possible, but as complexity grows, performance tanks.

Kanban view

For structured data like tasks or inventory, Airtable works. For documentation or content, it’s clumsy. Long text fields aren’t a replacement for a real knowledge base.

Notes Header in Airtable

Interfaces: build out basic applications on top of your data

The Airtable Interface feature is Airtable’s attempt at app‑building. You can design dashboards, role‑specific views, and simple portals. It’s fine for internal dashboards, but customization is shallow. Every interactive user requires a paid license, which makes client‑facing use cases expensive.

Airtable view only access

Compared to developer‑first tools like Retool, Interfaces feel like enhanced spreadsheets rather than true applications. Mobile support is weak, and UI flexibility is minimal.

Marketing Page in Airtable

Automation, API, and Scripts

Airtable includes built‑in automations, scripting, and an API. These are useful, but limited.

Scripts

Developers can write JavaScript snippets to manipulate data or fetch external APIs. But you can’t import libraries, touch the schema, or modify the UI. It’s sandboxed automation, not full programmability.

Airtable Product Catalog

Airtable API and Webhooks

The REST API is well‑documented and supports CRUD operations. But the rate limit (5 requests per second per base) is restrictive for real‑time or high‑volume use cases. Webhooks exist, but they inherit the same bottlenecks.

Granular Permissions

Permissions are better than spreadsheets but not enterprise‑grade. Roles exist at the base level, but you can’t lock down individual tables or columns. No user groups, no fine‑grained access. And every collaborator who edits data needs a paid license, which inflates costs fast.

Airtable AI co‑builder

Launched in 2024, the AI Co‑Builder generates tables, interfaces, and forms from prompts. It’s a time‑saver for simple apps, but results are inconsistent. Developers will still need to clean up relationships and logic manually.

Learning to build with Airtable: the community

Airtable is beginner‑friendly, but advanced use cases require digging. Documentation is thin in places, and support on lower tiers is slow. The community fills the gap with templates, scripts, and troubleshooting. For developers, this means relying on forums and shared snippets rather than official guidance.

Who is Airtable best for?

Non‑technical users and teams upgrading from spreadsheets

If you’ve maxed out Google Sheets but don’t want to learn SQL, Airtable is a logical step. It adds structure without overwhelming non‑technical users.

Agencies and small teams

Agencies use Airtable for lightweight CRMs, project trackers, and dashboards. Automations help reduce repetitive work, but scale is limited.

Creative teams and startups

Startups and creative teams like Airtable’s flexibility for managing assets and timelines. It scales decently in early growth, but technical debt builds quickly.

Use cases we’d recommend Airtable for

  • Project management systems
  • Internal tools for small teams
  • Business dashboards
  • Public view‑only systems

Who is Airtable not so great for?

Companies who need a client portal

Every interactive user needs a license, making client portals prohibitively expensive. Interfaces also lack the polish of true web apps.

Companies with complex workflows and enterprise teams

Performance degrades with complexity. Record limits and automation bottlenecks make Airtable unsuitable for mission‑critical systems.

Compliance‑heavy industries

Cloud‑only hosting and vendor lock‑in make Airtable a poor fit for regulated industries.

Companies looking for a tool that combines data with documentation

Airtable can store text, but it’s not a documentation platform. Notion or Confluence are better choices.

Companies that prioritize UI and mobile support

Airtable’s UI is functional but basic. Mobile support is inconsistent across iOS and Android.

Developers

For developers, Airtable feels restrictive. The API is limited, scripting is sandboxed, and you can’t extend the schema programmatically.

Pricing (and related drama)

Airtable’s pricing has shifted toward enterprise, frustrating smaller teams. Pro features were downgraded, automation runs reduced, and costs increased.

Airtable Pricing Changes

Here’s how Airtable’s pricing tiers look in 2025:

Why companies stick with Airtable despite the cost

Despite the Airtable free plan limitation and rising costs, many teams stay because Airtable is mature, widely adopted, and integrates with hundreds of tools. Familiarity and reliability keep it sticky, even when pricing stings.

How does Airtable compare to other tools?

Airtable vs Google Sheets

Sheets is free and simple, but Airtable handles relational data and automations better.

Airtable vs SmartSuite

SmartSuite is cheaper and community‑driven, but Airtable is more mature.

Airtable vs Glide

Glide is app‑first and mobile‑focused. Airtable is data‑first.

Airtable vs a SQL database

SQL is built for scale and control. Airtable is built for accessibility.

Summary

Airtable is a polished step up from spreadsheets, but it’s not a developer tool. It’s great for small teams, agencies, and non‑technical users who need structure without code. For enterprises, compliance‑heavy industries, or developer‑led teams, Airtable’s ceilings become obvious.

At Retoolers, we see Airtable as a gateway drug: it gets teams thinking about structured data and automation. But when you hit its limits — record caps, API bottlenecks, lack of customization — that’s when developer‑first platforms like Retool become the natural next step.

Stop wasting hours on scattered tools. Let Retoolers build your custom dashboard and streamline your operations today. Book a call with us!

Looking to supercharge your operations? We’re masters in Retool and experts at building internal tools, dashboards, admin panels, and portals that scale with your business. Let’s turn your ideas into powerful tools that drive real impact.

Curious how we’ve done it for others? Explore our Use Cases to see real-world examples, or check out Our Work to discover how we’ve helped teams like yours streamline operations and unlock growth.

Duy Vu
Internal Tool Designer

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